Mission:
Simply Better Here
Key Promise:
Ease, Access, and Transparency
Ease
The essence of this commitment is the core of simplicity or the concept of making things easy. This means process that is intuitive and reduces needed steps. Policies must be substance over form and require the least steps from the user be it a client or pod member. The result should be achieved without difficulty or great effort.
Access
Access is both the physical sense of can one get to their banking info timely (Both clients and pod members) and easily via multiple channels and anytime. Access is also the measure of diversity, equity, and inclusion of diversity in our client base and workforce.
Transparency
Transparency means being visible and open to scrutiny, so it is clear nothing is hidden. To be transparent is to be honest, direct, and respectful.
Corporate Values:
Our employees are our most important asset.
- We act with integrity
- We treat everyone with respect
- We invest in our employees
- We operate with flexibility and fun
- We provide superior service
Results matter.
- We achieve a fair return for all stakeholders
- We use bank resources wisely
- We focus on the achievement of company goals and objectives
- We strive for constant improvement
Community is our heart.
- We serve the needs of our communities
- We make financial contributions
- We volunteer
- We encourage participation
Access and sustainability are critical.
- We make things easy
- We promote and foster sustainability through
- Financial Stewardship
- Excellence in the Workplace
- Environmental Consciousness
- Community Support
Watch how we put these into action every day on our Facebook page